SERVICES

One partner for security, systems and support.

01

Cybersecurity & SOC

Penetration testing, vulnerability assessment, managed security monitoring, incident response and compliance audits.

03

Software & platforms

ERP, hospital and banking systems, web and mobile apps, APIs and SaaS — built, deployed and supported.

04

AI, data & automation

AI assistants and agents, analytics, automation flows and document processing, governed for data protection.

05

Identity systems

National ID cards, digital and mobile ID, biometric enrolment and verification for governments and institutions.

06

Training & consulting

Security awareness, IT governance, risk assessment and certification training for teams and leadership.

THE HEKATE PLATFORM

Your account, tickets and systems — on web and mobile.

Open a request, report an incident, chat with an engineer, approve quotations and download signed reports from one secure account.

  • Live chat and incident tracking with response-time targets
  • Quotations, invoices, contracts and mobile payments
  • Reports and certificates with QR verification
  • Assets, warranties and backup status
TRUST & GUARANTEES

Our guarantees, in writing.

30-minute critical response

Service credits when a restoration target is missed.

Free re-test

One re-test of reported findings within 60 days.

12-month workmanship

Installation defects corrected free of charge.

Data stays in Cameroon

Encrypted, on our own servers in Douala.

Read the guarantee policies →

Verify a HEKATE document

Scan the QR code or enter the reference printed on any quotation, invoice, report or certificate.

CLIENT SUPPORT

From report to resolution, you see every step.

01

Report

App, portal, email or phone — with photos and severity.

02

Triage

Priority set, engineer assigned, response clock starts.

03

Resolve

Live chat and status updates by push notification.

04

Report back

Signed incident report and your rating.